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Exploring Ethical Considerations of Transference and Countertransference

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Exploring Ethical Considerations of Transference and Countertransference

ETHICS

Oct. 30, 2026

10:00 AM - 1:15 PM (EST)

Virtual Event
3 Ethics CE Credits
Transference and countertransference shape every therapeutic relationship—whether we name them or not. This course helps therapists ethically recognize, understand, and respond to these dynamics with greater self-awareness, clinical clarity, and confidence, strengthening the therapeutic alliance while protecting client welfare and professional boundaries.

Transference and countertransference are natural occurrences within the interpersonal relationship between client and therapist. Gaining understanding of how these phenomena occur in therapy and everyday life encourages clinicians to be more fully attuned with their clients and track important meanings in the work. This webinar will explain these events and illustrate them in terms of how they manifest in therapy. Emphasis on how to stay “on track” during these unconscious processes will be shared. Discussion will also examine how the therapist can understand and manage their own experiences of countertransference. Clinicians will be able to explore these meanings with their clients, both directly and indirectly, in a manner that aids in enhancing the therapeutic relationship and client growth.

Session Highlights
  • Explore examples of transference and countertransference.
  • Recognize the signs of countertransference within yourself and those you supervise.
  • Learn about the potential consequences of unaddressed countertransference.
  • Discover how clients bring transference to the therapy room.
  • Identify ways to address your own countertransference and the transference of your clients.
Key Takeaways for Clinicians

“Understanding transference and countertransference is essential for building safe, ethical, and effective therapeutic relationships. This workshop helps clinicians recognize how these relational dynamics influence assessment, treatment planning, and professional decision-making throughout the therapeutic process.

Participants will learn how transference and countertransference can affect communication, emotional reactions, clinical judgment, and therapeutic boundaries. Through practical case examples and ethical decision-making strategies, you’ll gain greater confidence in identifying these patterns before they interfere with treatment outcomes.

The training also explores how transference and countertransference can become valuable clinical tools when recognized with self-awareness and appropriate supervision. You’ll strengthen your ability to maintain professional boundaries while responding ethically to complex client interactions.

Whether you work in private practice, hospitals, schools, or community mental health settings, this workshop provides practical guidance for managing transference and countertransference while protecting client welfare and strengthening the therapeutic alliance. For additional learning, explore our Clinical Blog and Upcoming Clinical Events. Current ethical guidance from the American Psychological Association (APA) and research from the National Institute of Mental Health (NIMH) further support the evidence-based principles discussed throughout this training”.

This live interactive webinar is designed for behavioral health professionals, including:

  • Counselors
  • Social Workers
  • Psychotherapists
  • Marriage & Family Therapists
  • Psychologists
  • Substance Use Disorders Counselors
  • Case Managers
  • Physicians
  • Other Mental Health Professionals
Diane Bigler, LCSW, LSCSW
Diane Bigler, LCSW, LSCSW

Ethics, Trauma & CBT Clinical CE Trainer

Diane Bigler, MSW, LCSW, LSCSW, is a licensed clinical social worker, educator, consultant, clinical supervisor, and national continuing education trainer based in the Kansas City area. Her work brings together professional ethics, trauma-informed care, evidence-informed psychotherapy, clinical assessment, supervision, and workplace mental health education. She is known for translating complex clinical and ethical topics into practical frameworks that social workers, counselors, psychologists, case managers, healthcare professionals, and organizational leaders can apply in real-world settings.

Her training approach reflects an unusually broad professional background. Before entering social work, Diane worked in criminal investigation, including cases involving crimes against minors, child abuse, human trafficking, missing persons, sexual assault, and homicide. She later developed experience across psychiatric hospitals, outpatient services, home-based and community care, graduate social work education, clinical supervision, employee assistance, leadership coaching, and professional training. This combination allows her to address the clinical, ethical, systemic, and organizational dimensions of behavioral health practice.

Diane’s continuing education programs emphasize thoughtful professional judgment rather than the memorization of isolated rules. Whether she is teaching professional boundaries, dual relationships, trauma, grief, CBT, DBT, ACT, motivational interviewing, suicide-related concerns, or clinical assessment, she encourages participants to examine context, client welfare, power, documentation, consultation, culture, and the limits of their professional role.

Professional Background

Diane earned her Master of Social Work from the University of Kansas in 2006, completing clinical concentrations in Children and Families and Mental Health. Her official professional biography also documents earlier associate- and bachelor’s-level education in criminal justice and two field internships at the FBI Academy in Quantico, Virginia. Before beginning her social work career, she served as a criminal investigator with the Robertson County District Attorney’s Office in Tennessee on a Crimes Against Minors task force.

Her social work career has included clinical practice in psychiatric hospitals, outpatient clinics, home-based programs, and community settings. She has worked as a therapist, mental health consultant, clinical supervisor, program coordinator, field instructor, and educator. These roles have exposed her to the practical realities of treating clients across systems in which risk, family dynamics, organizational policy, legal responsibilities, and limited resources may influence clinical decisions.

Diane also served for 10 years as an adjunct professor at the University of Kansas School of Social Welfare. Her teaching included Clinical Social Work Practice, Loss and Grief, Cognitive Behavioral Therapy, Family Therapy, Advanced Standing Practice, and Mental Health and Psychopathology. She additionally worked as a field liaison and community education trainer. Her professional biography lists the University of Kansas Adjunct Professor of the Year Award in 2017 and the Margo Award for Excellence in Field Instruction in 2020.

In clinical supervision, Diane has supported social workers pursuing independent clinical licensure and has trained clinicians in supervision, professional ethics, boundaries, assessment, and professional development. Her supervisory perspective emphasizes clear expectations, reflective practice, appropriate feedback, professional accountability, and the protection of client welfare.

Diane has also worked in corporate behavioral health as Performance Solutions Director at New Directions Behavioral Health. In that role, she developed and presented programs for employees, managers, and organizational leaders. Her training topics included emotional intelligence, supporting employees with personal concerns, difficult workplace interactions, team communication, facilitation, and executive leadership coaching.

Today, Diane provides continuing education, consultation, and professional training through Diane Bigler Training. Her services support mental health professionals, companies, supervisors, and managers through clinical education, organizational consultation, employee wellness training, and leadership development. Her documented training catalog includes professional ethics, CBT, DBT, ACT, grief and loss, trauma-informed care, motivational interviewing, suicide, healthcare practice, anxiety, depression, diagnosis, assessment, and treatment.

Areas of Expertise

Professional Ethics and Ethical Decision-Making. Diane helps clinicians move beyond simply quoting an ethics code and toward a structured process for addressing complicated situations. Her training covers informed consent, confidentiality, documentation, professional competence, consultation, client welfare, conflicts of interest, and tensions among clinical, legal, and organizational responsibilities. The NASW Code of Ethics provides an authoritative foundation for many of these responsibilities, while Diane’s teaching focuses on applying ethical principles to realistic practice scenarios.

Professional Boundaries and Dual Relationships. Boundary concerns may develop gradually through therapist self-disclosure, gifts, social media contact, overlapping community roles, after-hours communication, or competing professional relationships. Diane’s work helps clinicians distinguish between a clinically considered boundary crossing and a potentially harmful boundary violation. Clinical Events’ guide to professional boundaries for therapists and its detailed discussion of dual relationships in counseling offer useful companion resources for therapists evaluating power, exploitation risk, client vulnerability, consultation, and documentation.

Trauma-Informed Care. Diane’s background in criminal investigation, psychiatric settings, community care, and family-focused services informs her approach to trauma education. She teaches clinicians to consider how traumatic experiences may affect emotional regulation, trust, memory, attachment, behavior, identity, physiological responses, and engagement in treatment without assuming that every symptom has a trauma origin. Clinical Events’ overview of evidence-based trauma therapy provides additional context on assessment, stabilization, cognitive and behavioral approaches, relational treatment, and other trauma-responsive interventions.

Cognitive Behavioral Therapy and Evidence-Informed Practice. Diane teaches CBT as a clinical framework connecting thoughts, emotions, behavior, physical responses, and environmental conditions. Her programs may address case formulation, behavioral activation, cognitive restructuring, exposure principles, coping skills, problem-solving, core beliefs, and treatment planning. The American Psychological Association’s overview of CBT offers an authoritative explanation of the model, while Clinical Events’ comparison of Somatic Experiencing and CBT helps clinicians consider how cognitive and body-oriented approaches may differ or complement one another.

DBT, ACT, and Motivational Interviewing. Diane’s training catalog includes Dialectical Behavior Therapy, Acceptance and Commitment Therapy, and motivational interviewing. Her instruction focuses on using interventions within an appropriate clinical formulation rather than presenting individual techniques as universal solutions. Relevant themes include emotion regulation, distress tolerance, mindfulness, psychological flexibility, values-based action, ambivalence, reflective listening, and strengthening a client’s own motivation for change.

Grief, Loss, and Family Systems. Diane’s graduate teaching and clinical training include grief, family therapy, children and families, and mental health practice. Her work recognizes that loss may involve death, illness, trauma, disrupted relationships, caregiving, identity changes, employment, or other major life transitions. A systems perspective helps clinicians understand how individual distress may be shaped by relationships, family roles, repeated patterns, and the wider social environment.

Clinical Supervision and Professional Development. Diane approaches supervision as both a developmental and ethical responsibility. Her work addresses feedback, evaluation, power, professional boundaries, documentation, cultural responsiveness, supervisee support, and client protection. She also helps experienced professionals think critically about consultation, leadership, training design, and the continuing development of competence after independent licensure.

Workplace Mental Health and Organizational Consultation. Diane’s employee-assistance and leadership background allows her to connect mental health knowledge with workplace realities. She provides education and consultation related to employee wellness, emotional intelligence, difficult interactions, supportive supervision, team functioning, and trauma-informed organizations. Her approach preserves an important distinction between supporting employee well-being and expecting managers to function as mental health clinicians.

Authored Publications
  • Postpartum Depression Symptoms, Signs, Screening, and Treatment
  • Health Anxiety Symptoms, Signs, and Treatment: Breaking the Cycle of Fear
  • Technology Addiction Assessment & Treatment: Tools for Clinicians
  • Social Media Addiction Therapy: Evidence-Based Clinical Strategies
  • ACT for Depression: Practical ACT Interventions That Work
  • Addiction and Family Systems: Understanding Roles and Recovery
  • Self-Harm Treatment Plan: Goals, Interventions & Safety
  • ACT for Anxiety Disorders: A Practical Guide for Clinicians
  • Exploring the Real Connections Between Trauma, Addiction and Loss

Other Events

Ethics & Boundaries

Sep. 12 | 3 CE Ethics or Professional Boundaries Credits

After this training, participants will be able to:

  • Describe examples of transference and countertransference in therapy.
  • Identify clinical practice situations that reflect transference and countertransference processes.
  • Apply ethical and clinical recommendations for addressing and managing transference and countertransference processes.

 

10:00 -10:05 am – Introduction

10:05-11:00 am

  • Practice examples of transference and countertransference
  • Defining transference
    • Tony Soprano video clip
    • Examples
  • Defining countertransference
    • Manifestation
    • Common signs
    • Practice examples
    • Distinguishing therapist countertransference from client transference

11:00-11:30 am

  • Relevant ethical standards
  • Case study: Jeremy
  • Ethics risk management: use of self
  • Video (partial): Addressing Countertransference in Supervision

11:30-11:45 15 MINUTE BREAK

11:45-1:15 pm

  • What can a therapist do about countertransference?
  • Reality view approach: Frederic Reamer
  • Feeling your own countertransference in the room
  • Introspective questions
  • Countertransference example induced by therapist’s own negative experience
  • Using a CBT framework
  • Clinical recommendations for transference
  • Helpful questions to ask clients for transference mapping
  • Types of transference
  • Transference and countertransference with challenging clients
  • Case studies
  • Resource, Q&A

Beginner to intermediate.

Registration Cost

Registration $67 | Oct. 30 | Virtual Event | 3 Ethics CE Credits | 10:00 am – 1:15 pm ET

Registration Deadline:  Oct. 30, 2026

Cancellation Policy

All registrations are non-refundable. However, you may request a full credit toward a future training if:

  • You notify us at least 72 hours before the event starts.
  • Credit is valid for up to 6 months from the original event date.
  • No credit will be issued for no-shows or cancellations made on the same day.
  • When you register for an event, you agree to these terms

Please email [email protected] to request a credit or reschedule.

A total of 3 CE Ethics credits are available.

This program meets the continuing education requirements in Ethics as required by state licensing boards and national accrediting organizations.

Additional Approvals Pending.


ASWB ACE

Clinical Events, LLC, (provider # 2201) is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 11/01/2025 – 11/01/2028.

NBCC

Clinical Events, LLC has been approved by NBCC as an Approved   Continuing Education Provider, ACEP No. 7643 Programs that do not qualify for NBCC credit are clearly identified. Clinical Events, LLC is solely responsible for all aspects of the programs.

NAADAC

This course has been approved by Clinical Events, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #320899, Clinical Events is responsible for all aspects of the programming.

NY State Board of Psychologists

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0292.

NY State Board of Psychoanalysts

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed psychoanalysts #P-0073.

NY State Board of Social Workers

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0828.

NY State Board of Mental Health Counselors

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0329.

NY State Board of Marriage & Family Therapists

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0140.

NJ State Board of Social Workers & Professional Counselors

The New Jersey Social Work Examiners Board accepts ASWB ACE Provider credits. The New Jersey Professional Counselors Board accepts NBCC-approved CE provider credits.

All Other States Social Workers & Professional Counselors

All other states accept ASWB ACE Provider credits and NBCC-approved CE provider credits. Licensees are responsible for determining whether courses meet the CE requirements in their jurisdictions. States and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Florida Certification Board

Clinical Events is approved by the Florida Certification Board (FCB) to offer continuing education programs (Provider # 5527-A).

Canada Social Workers

BC, AB, SK, MB, ON, and QC accept ASWB ACE-approved provider programs to meet licensure renewal requirements.  Licensees are responsible for determining whether courses meet the CE requirements in their province. Provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Canada Counsellors

Clinical Events is an NBCC-approved provider.  Licensees are responsible for determining whether courses meet the CE requirements in their province. Provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Please contact us if you would like to inquire about applicable approvals for your continuing education (CE) needs.

Each professional is responsible for understanding and meeting the specific CE requirements set by their individual licensing board or regulatory agency. We encourage you to reach out to your licensing body directly to confirm how our programs apply toward your licensure renewal.

Questions:  [email protected]

In accordance with continuing education standards and requirements, the presenter discloses that they have no relevant financial relationships, affiliations, or conflicts of interest to report.