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Counseling in the Digital Age: Unveiling the Potential & Pitfalls of Telehealth and AI

Telehealth and AI

Aug. 22, 2026

10:00 AM - 1:15 PM (EST)

Virtual Event
3 Ethics CE Credits
Is artificial technology reshaping the counseling profession — but are we prepared? From virtual therapy rooms to AI-powered documentation tools, today’s clinicians are navigating a rapidly evolving digital landscape. While telehealth has increased access and flexibility, artificial intelligence is now entering clinical spaces in ways that challenge our ethics, boundaries, and professional identity.

Telehealth and AI

The rapid integration of telehealth and artificial intelligence (AI) into behavioral health care is transforming the delivery of counseling services. While digital tools expand access, enhance clinical efficiency, and introduce innovative modalities of care, they also raise complex ethical, cultural, and clinical concerns. This presentation critically examines the evolving role of telehealth and AI in counseling practice through the lenses of professional ethics, equity, clinical effectiveness, and risk management. Participants will explore current evidence regarding tele-mental health outcomes, emerging AI applications in documentation and clinical support, and the ethical implications of data privacy, informed consent, algorithmic bias, and scope of practice. Special attention will be given to cultural responsiveness, digital disparities, and the impact of technology on therapeutic presence and alliance. Through case examples, guided discussion, and applied ethical decision-making models, participants will strengthen their competence in responsibly integrating telehealth and AI into clinical practice while safeguarding client welfare and maintaining professional standards.

Session Highlights
  • The real benefits of telehealth and AI in counseling
  • Hidden ethical risks and liability concerns
  • Practical strategies to integrate technology responsibly
  • Cultural and equity considerations in digital care
  • How AI may impact clinical judgment and therapeutic presence
Key Takeaways For Clinicians

“Telehealth and AI are rapidly transforming modern counseling, making it essential for clinicians to understand both the opportunities and risks involved. This training on telehealth and AI explores how digital tools impact therapeutic relationships, confidentiality, and ethical decision-making. Through this telehealth and AI course, clinicians will gain practical strategies to manage online therapy challenges and maintain professional standards. The integration of telehealth and AI requires awareness of privacy concerns, data security, and evolving clinical guidelines. Learn more about ethical guidelines for telehealth from the American Psychological Association. By understanding telehealth and AI, therapists can confidently adapt their practice while ensuring ethical and effective client care. This telehealth and AI training supports clinicians in balancing innovation with responsibility in today’s digital mental health landscape”.

This live interactive webinar is designed for behavioral health professionals, including:

  • Counselors
  • Social Workers
  • Psychotherapists
  • Marriage & Family Therapists
  • Psychologists
  • Substance Use Disorders Counselors
  • Case Managers
  • Physicians
  • Other Mental Health Professionals
Marquita Maxwell, LPC, M.DIV., NCC, ACS, BC-TMH

Marquita focuses on empowering millennials in their personal and professional lives. Marquita Maxwell is a graduate of Mercer University with a Master of Science in Community Counseling and a Master of Divinity with a concentration in pastoral counseling. Marquita received her undergraduate degree from Georgia State University in Psychology & Sociology. She is a licensed professional counselor in Georgia, author of B12: The Relationship Vitamin: Being the One, approved clinical supervisor, nationally certified counselor, board-certified tele-mental health counselor, and core professor at Naropa University in the Mindfulness-Based Transpersonal Counseling program. Marquita is also a certified Brainspotting practitioner. Her specialties include women issues, dating, divorce, spirituality, and stepfamilies. Marquita is currently completing her doctoral degree in Counselor Education and Supervision at Walden University.

After this training, participants will be able to:

  • Identify at least three ethical standards from the ACA Code of Ethics (2014, Section H) that apply to telehealth and technology-assisted counseling.
  • Describe three clinical competencies required for effective telehealth practice, including crisis planning and jurisdictional considerations.
  • Differentiate between supportive and replacement uses of AI in counseling practice in accordance with ACA standards on professional competence (Section C).

10:00 -10:05 am – Introduction

10:05-10:30 am – Welcome & Framing the Digital Shift

10:30-11:00 am – Telehealth: Evidence, Access & Clinical Impact

11:00-11:30 am – Ethics & Risk in Telehealth Practice

11:30-11:45 am – Break

11:45-12:15 pm – Artificial Intelligence in Counseling

12:15-12:45 pm – AI Ethics: Bias, Privacy & Professional Identity

12:45-1:05 pm – Clinical Application & Integration

1:05-1:15 pm – Q&A

All levels.

Registration Cost

Registration $67 | Aug. 22 | Virtual Event | 3 CE Credits | 10:00 am – 1:15 pm ET

Registration Deadline:  Aug. 22, 2026

Cancellation Policy

All registrations are non-refundable. However, you may request a full credit toward a future training if:

  • You notify us at least 72 hours before the event start time.
  • Credit is valid for up to 6 months from the original event date.
  • No credit will be issued for no-shows or cancellations made on the same day.
  • When you register for an event, you agree to these terms

Please email [email protected] to request a credit or reschedule.

 

A total of 3 CE Ethics credits are available.

This program meets the continuing education requirements in Ethics as required by state licensing boards and national accrediting organizations.

Additional Approvals Pending.


ASWB ACE

Clinical Events, LLC, (provider # 2201) is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 11/01/2025 – 11/01/2028.

NBCC

Clinical Events, LLC has been approved by NBCC as an Approved   Continuing Education Provider, ACEP No. 7643 Programs that do not qualify for NBCC credit are clearly identified. Clinical Events, LLC is solely responsible for all aspects of the programs.

NAADAC

This course has been approved by Clinical Events, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #320899, Clinical Events is responsible for all aspects of the programming.

NY State Board of Psychologists

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0292.

NY State Board of Social Workers

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0828.

NY State Board of Mental Health Counselors

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0329.

NY State Board of Marriage & Family Therapists

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0140.

NJ State Board of Social Workers & Professional Counselors

The New Jersey Social Work Examiners Board accepts ASWB ACE Provider credits. The New Jersey Professional Counselors Board accepts NBCC-approved CE provider credits.

All Other States Social Workers & Professional Counselors

All other states accept ASWB ACE Provider credits and NBCC-approved CE provider credits. Licensees are responsible for determining whether courses meet the CE requirements in their jurisdictions. States and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Florida Certification Board

Clinical Events is approved by the Florida Certification Board (FCB) to offer continuing education programs (Provider # 5527-A).

Canada Social Workers

BC, AB, SK, MB, ON, and QC accept ASWB ACE-approved provider programs to meet licensure renewal requirements.  Licensees are responsible for determining whether courses meet the CE requirements in their province. Provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Canada Counsellors

Clinical Events is an NBCC-approved provider.  Licensees are responsible for determining whether courses meet the CE requirements in their province. Provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Please contact us if you would like to inquire about applicable approvals for your continuing education (CE) needs.

Each professional is responsible for understanding and meeting the specific CE requirements set by their individual licensing board or regulatory agency. We encourage you to reach out to your licensing body directly to confirm how our programs apply toward your licensure renewal.

Questions:  [email protected]

In accordance with continuing education standards and requirements, the presenter discloses that they have no relevant financial relationships, affiliations, or conflicts of interest to report.

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