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Rapport Building: Laying the Foundation for Effective Treatment Through Relational Care

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Rapport Building: Laying the Foundation for Effective Treatment Through Relational Care

Rapport Building

Feb. 27, 2027

10:00 AM - 1:15 PM (EST)

Virtual Event
3 CE Credits
This presentation explores how therapeutic rapport serves as the foundation of effective psychotherapy and long-term client outcomes. Through a relational and psychodynamic lens, participants will learn practical strategies for establishing trust, assessing relational patterns, navigating countertransference, repairing ruptures, and strengthening the therapeutic alliance. This interactive training offers immediately applicable skills for clinicians seeking to build deeper therapeutic relationships across diverse client populations.

This three-hour continuing education training explores rapport building as the foundation of effective psychotherapy and a primary mechanism of therapeutic change. Rather than viewing rapport as a brief introductory phase, participants will learn how to cultivate and sustain therapeutic relationships that promote safety, trust, and long-term healing.

Through a relational and psychodynamic lens, clinicians will examine how attachment styles, relational patterns, defenses and coping strategies, and narrative themes emerge during the early stages of treatment and inform clinical decision-making.

Participants will also explore the role of countertransference, common pitfalls that interfere with rapport, and practical strategies for fostering attunement, repairing ruptures, and maintaining appropriate therapeutic boundaries. Through clinical examples, reflective discussion, and experiential learning, participants will strengthen their ability to create meaningful therapeutic relationships that support lasting change.

This two-hour continuing education training explores rapport building as the foundation of effective psychotherapy and a primary mechanism of therapeutic change. Rather than viewing rapport as a brief introductory phase, participants will learn how to cultivate and sustain therapeutic relationships that promote safety, trust, and long-term healing.

Through a relational and psychodynamic lens, clinicians will examine how attachment styles, relational patterns, defenses and coping strategies, and narrative themes emerge during the early stages of treatment and inform clinical decision-making.

Participants will also explore the role of countertransference, common pitfalls that interfere with rapport, and practical strategies for fostering attunement, repairing ruptures, and maintaining appropriate therapeutic boundaries. Through clinical examples, reflective discussion, and experiential learning, participants will strengthen their ability to create meaningful therapeutic relationships that support lasting change.

Session Highlights
  • Define rapport as a clinical construct and explain its role as a primary mechanism of change within the therapeutic relationship.
  • Identify the four primary domains assessed during the early stages of treatment: attachment style, relational patterns, defenses and coping strategies, and narrative themes.
  • Recognize common manifestations of countertransference, including the urgency trap, the pull to fix, and collusion with client defenses, and describe their impact on treatment.
  • Apply relational interventions that strengthen therapeutic alliance through attunement, containment, rupture and repair, and ethical boundary maintenance.
  • Differentiate between rapport-building behaviors that facilitate treatment and relational patterns that may unintentionally undermine therapeutic effectiveness.
Key Takeaways for Clinicians

“Rapport Building is not limited to the first therapy session; it is an ongoing clinical process that influences client engagement, emotional safety, treatment participation, therapeutic collaboration, and long-term outcomes. Effective Rapport Building helps clinicians create an environment where clients feel respected, understood, and comfortable discussing difficult experiences, emotions, and behavioral patterns. In this training, clinicians will explore how attachment styles, previous relational experiences, cultural identity, trauma history, and expectations about therapy can affect the development of the therapeutic relationship.

When clinicians approach Rapport Building with curiosity and self-awareness, they are better able to recognize relational patterns, respond to client defenses, and notice how their own emotional reactions may influence treatment. Participants will learn practical strategies for monitoring countertransference, improving clinical attunement, strengthening communication, and maintaining clear ethical and professional boundaries. The training also examines how Rapport Building can support clinicians when misunderstandings, resistance, disengagement, or ruptures emerge within the therapeutic alliance.

Consistent Rapport Building allows therapists to address relational challenges directly rather than avoiding difficult conversations that may affect treatment progress. Clinicians will learn how to identify alliance ruptures, invite honest feedback, validate the client’s experience, and use repair conversations to restore trust and collaboration. By strengthening Rapport Building, behavioral health professionals can create safer, more responsive, and more inclusive therapeutic relationships across diverse client populations and clinical settings.

Ultimately, Rapport Building is a foundational clinical skill that supports trust, shared treatment goals, client retention, ethical care, and meaningful therapeutic change. Clinicians interested in additional professional development can explore more upcoming continuing education events from Clinical Events. For further evidence-based guidance, review the American Psychological Association’s resource on therapeutic relationships and treatment outcomes and the National Library of Medicine’s overview of psychotherapy and the therapeutic relationship.”

This live interactive webinar is designed for behavioral health professionals, including:

  • Counselors
  • Social Workers
  • Psychotherapists
  • Marriage & Family Therapists
  • Psychologists
  • Substance Use Disorders Counselors
  • Case Managers
  • Physicians
  • Other Mental Health Professionals
Sara Vivens, MA, LCPC

Sara Vivens, MA, LCPC, is a Licensed Clinical Professional Counselor, cofounder and Executive Director of Ida Lillie Psychotherapy and Wellness, clinical supervisor, consultant, and professional trainer. Her work centers on mood and anxiety disorders, eating-disorder treatment, couples therapy, culturally responsive care, and decolonized approaches to psychotherapy. She works with adolescents, adults, and couples while also supporting clinicians and organizations through consultation, supervision, and training.

Sara Vivens, MA, LCPC, approaches therapy as a collaborative process that helps clients understand how they arrived at their current patterns and what meaningful change could look like. Her public professional materials emphasize liberation, joy, relational safety, and individualized treatment rather than a one-size-fits-all clinical formula. She also teaches clinicians to examine how culture, identity, power, bias, and systemic inequities may shape the therapeutic relationship and treatment experience.

Sara Vivens, MA, LCPC, is especially known for bringing a decolonized lens to eating-disorder treatment. Her work challenges narrow assumptions about who develops eating disorders, what recovery should look like, and how race, culture, body ideals, access to care, and social context can influence assessment and treatment. This perspective complements evidence-informed care rather than replacing the need for medical, nutritional, psychiatric, or specialized eating-disorder services when indicated.

Professional Background

Sara Vivens, MA, LCPC, earned a Master of Arts in Counseling Psychology from The Chicago School of Professional Psychology and a bachelor’s degree in Human Development Psychology from DePaul University. Her current Ida Lillie profile identifies her as cofounder and Executive Director of the practice and as a Licensed Clinical Professional Counselor. She also provides case consultation, diagnostic support, supervision, and professional training for clinicians and group practices.

Sara Vivens, MA, LCPC, is verified by Psychology Today as an Illinois Licensed Clinical Professional Counselor under license number 180011308. Her current professional profiles identify mood disorders, anxiety disorders, eating disorders, couples therapy, life transitions, relationship concerns, trauma, and related emotional and behavioral difficulties among the areas she treats. Her practice draws from multiple approaches, including cognitive-behavioral, relational, psychodynamic, strengths-based, multicultural, trauma-focused, and couples-oriented methods according to clinical need.

Sara Vivens, MA, LCPC, also supervises developing clinicians and supports professional growth through consultation and organizational training. Current Ida Lillie materials show that she supervises counselors within the practice and offers case and diagnostic consultation for individual clinicians and group practices. Her professional-development work emphasizes self-reflection, cultural responsiveness, clinical skill building, and awareness of systemic influences on treatment.

In addition to direct clinical work, she facilitates workshops for behavioral health professionals and organizations. Clinical Events currently identifies her as a presenter for programming focused on therapeutic rapport and implicit bias, reflecting her broader educational emphasis on trust, engagement, cultural awareness, and inequity in clinical practice.

Areas of Expertise

Eating Disorders and Decolonized Care. Sara Vivens, MA, LCPC, specializes in eating-disorder diagnosis, intervention, and treatment through a decolonized lens. This approach asks clinicians to examine the influence of diet culture, racism, body ideals, socioeconomic conditions, gender expectations, and healthcare access while still attending carefully to medical risk and established standards of care. The U.S. National Institute of Mental Health emphasizes that eating disorders can affect people of all ages, racial and ethnic backgrounds, body weights, and sexes and may be medically serious. Clinical Events’ article on healing shame in the therapy room offers related context for clinicians working with shame, body image, and self-criticism.

Mood and Anxiety Disorders. Sara Vivens, MA, LCPC, works with clients experiencing anxiety, depression, emotional exhaustion, self-criticism, and recurring patterns that interfere with daily life. Her approach combines symptom-focused interventions with attention to relationships, identity, meaning, and the contexts in which distress develops. Treatment may draw from CBT, DBT-informed strategies, psychodynamic work, relational therapy, strengths-based approaches, or other methods based on the client’s needs and goals.

Couples and Relational Therapy. Her work with couples focuses on communication, intimacy, connection, changing roles, conflict, and recurring relationship patterns. She helps clients explore not only what is happening between partners but also how family history, emotional learning, culture, expectations, and current stressors may influence the relationship. Couples work should remain collaborative and appropriately screened for coercion, violence, or other conditions that may make conjoint treatment unsafe.

Therapeutic Rapport and Engagement. Sara Vivens, MA, LCPC, emphasizes the therapeutic relationship as an important foundation for effective treatment. Trust, attunement, validation, transparency, cultural awareness, and the ability to repair misunderstandings can influence whether clients feel safe enough to participate honestly in therapy. Clinicians can explore these principles further through Clinical Events’ Rapport Building: Laying the Foundation for Effective Treatment Through Relational Care and Building Therapeutic Rapport: Foundations of Trust and Engagement.

Culturally Responsive and Anti-Bias Practice. Vivens helps clinicians examine how assumptions, implicit bias, racism, privilege, marginalization, and systemic inequities may affect assessment, diagnosis, rapport, treatment planning, and professional decision-making. This work does not ask clinicians to abandon diagnostic rigor; it asks them to recognize that clinical judgment can be shaped by the social and cultural environment in which both therapist and client operate. The American Psychological Association emphasizes culturally responsive mental health services and attention to systemic barriers and bias in psychological care.

Clinical Supervision and Consultation. Her professional work includes supervision, case consultation, diagnostic support, and clinician development. Effective supervision requires a balance of support and accountability, giving clinicians room to examine uncertainty, countertransference, cultural assumptions, treatment planning, competence, and ethical responsibilities while maintaining client welfare as the central concern. Ida Lillie’s current team pages identify multiple clinicians working under her supervision.

Organizational Training and Professional Education. Vivens also works with organizations seeking to strengthen clinical awareness, inclusion, communication, and professional practice. Her training is particularly relevant to teams examining implicit bias, systemic inequities, therapeutic engagement, eating-disorder treatment, and the ways organizational culture may influence care.

Richla Davis, M.Ed, LCPC

Richla Davis (she/her) is the cofounder of Ida Lillie Psychotherapy and Wellness and a Licensed Clinical Professional Counselor. She earned her Master’s degree in Clinical Mental Health Counseling from DePaul University and her Bachelor’s degree in Psychology from DePaul University. Richla specializes in supporting BIPOC professionals, racial trauma, and LGBTQIA+ communities through an anti-oppressive, decolonized framework. In addition to her clinical work, she trains individual clinicians and group practice leaders to integrate anti-racist and inclusive practices into their work. Richla has facilitated numerous workshops and trainings for mental health providers, with a focus on cultural humility, reproductive justice, and equitable care.

Other Events

Implicit Bias in Clinical Practice: Building Culturally Responsive Care

Mar. 13 | 3 CE Implicit Bias or 3 CE Cultural Competence Credits

After this training, participants will be able to:

  • Explain the role of therapeutic rapport and the therapeutic alliance as foundational mechanisms of effective psychotherapy.
  • Assess early relational dynamics—including attachment, defenses, relational patterns, and narrative themes—to inform treatment planning.
  • Apply evidence-informed relational interventions to strengthen rapport, navigate countertransference, repair ruptures, and maintain therapeutic boundaries.

10:00 -10:05 am – Introduction
10:05-10:30 am – Foundations of therapeutic rapport and the therapeutic alliance
10:30-11:00 am – Assessing attachment styles, relational patterns, defences, and client narratives
11:00-11:30 am – Counter transference, common barriers to rapport, and ethical considerations
11:30-11:45 am – Break
11:45-12:15 pm – Attunement, rupture and repair, and strengthening therapeutic relationships
12:15-12:45 pm – Clinical case examples and experiential application
12:45-1:05 pm – Practical interventions, reflection, and implementation strategies
1:05-1:15 pm – Q&A

All levels.

Registration Cost

Registration $67 | Feb. 27| Virtual Event | 3 CE Credits | 10:00 am – 1:15 pm ET

Registration Deadline:  Feb. 27, 2027

Cancellation Policy

All registrations are non-refundable. However, you may request a full credit toward a future training if:

  • You notify us at least 72 hours before the event starts.
  • Credit is valid for up to 6 months from the original event date.
  • No credit will be issued for no-shows or cancellations made on the same day.
  • When you register for an event, you agree to these terms

Please email [email protected] to request a credit or reschedule.

A total of 3 CE credits are available.

Additional Approvals Pending.


APA

Clinical Events, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Clinical Events maintains responsibility for all programming and its content.

ASWB ACE

Clinical Events, LLC, (provider # 2201) is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 11/01/2025 – 11/01/2028.

NBCC

Clinical Events, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7643. Programs that do not qualify for NBCC credit are clearly identified. Clinical Events, LLC is solely responsible for all aspects of the programs.

NAADAC

Clinical Events, LLC has been approved as a NAADAC-approved education Provider for educational credits. NAADAC Provider #320899, Clinical Events, LLC is responsible for all aspects of its programming.

Course Approvals

Please note it is your responsibility to contact your licensing/certification board directly to determine eligibility to meet your continuing education requirements. Please check with your state licensing board to ensure that nationally approved courses can be used to satisfy your continuing education needs.

State Provider Approvals & Accreditations

New York Board of Psychologists

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0292

New York Board of Psychoanalysts

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed psychoanalysts #P-0073.

New York Board of Social Workers

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0828.

New York Board of Mental Health Practitioners

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0329.

New York Board of Marriage & Family Therapists

Clinical Events, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0140.

NJ State Board of Social Workers & Professional Counselors
  1. New Jersey Social Work Examiners Board accepts ASWB ACE Provider credits.
  2. New Jersey Professional Counselors Board accepts NBCC-approved CE provider credits.
  3. New Jersey Professional Psychologist Examiners Board accepts APA-approved CE Provider Credits
Florida Certification Board

Clinical Events is approved by the Florida Certification Board (FCB) to offer continuing education programs (Provider # 5527-A).

Illinois Department of Financial & Professional Regulation

SWB Provider # 159.001697 PC and CPC Provider # 197.000434.

All Other States Psychologists, Social Workers & Professional Counselors

All other states accept APA, ASWB ACE Provider credits and NBCC-approved CE provider credits. Licensees are responsible for determining whether courses meet the CE requirements in their jurisdictions. States and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Canada Psychologists

Clinical Events is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. Continuing education requirements and acceptance vary by Canadian province and profession. Participants are encouraged to confirm eligibility with their applicable provincial regulatory body.

Canada Counsellors

Clinical Events is an NBCC-approved provider. Licensees are responsible for determining whether courses meet the CE requirements in their province. Provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Canada Social Workers
BC, AB, SK, MB, ON, and QC accept ASWB ACE-approved provider programs to meet licensure renewal requirements. Licensees are responsible for determining whether courses meet the CE requirements in their province. Provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

 

Questions:  [email protected]

In accordance with continuing education standards and requirements, the presenter discloses that they have no relevant financial relationships, affiliations, or conflicts of interest to report.