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Telehealth Through a Cultural Lens: Ethics, Equity, and Clinical Care

May 1, 2026

10:00 AM - 1:15 PM (EST)

Virtual Event
3 CE Ethics Credits or 3 CE Cultural Competence Credits
Telehealth is here to stay — but are we using it in ways that truly serve clients from diverse cultural backgrounds? This practical workshop explores how culture, identity, and lived experience shape the way client’s access and experience telehealth care. Participants will learn how technology can both support and unintentionally create barriers in therapy, discover evidence-based telehealth practices that promote culturally responsive care, and gain tools to navigate ethical challenges like privacy, access, and digital equity. Participants will walk away with concrete strategies to strengthen connection, increase engagement, and deliver more inclusive and effective care in virtual settings. Ideal for counselors, social workers, psychologists, and other helping professionals committed to ethical, equitable telehealth practice.

The rapid expansion of telehealth has transformed the delivery of mental health services, creating new opportunities as well as complex clinical and ethical considerations. This presentation examines telehealth practice through a cultural lens, highlighting how technology influences therapeutic engagement, access to care, and clinical outcomes for individuals from diverse cultural backgrounds. Participants will explore evidence-based telehealth approaches that support culturally responsive care and examine common client experiences and perceptions of technology in treatment. Ethical considerations, including confidentiality, informed consent, and equity in access to digital resources, will be discussed in the context of multicultural competence and professional standards. The session also provides practical strategies clinicians can apply to enhance cultural responsiveness, reduce digital disparities, and support effective therapeutic relationships in virtual settings. This program is designed for mental health professionals seeking to strengthen their ethical decision-making and clinical effectiveness in telehealth practice.

Session Highlights
  • To identify three ways the use of technology impacts therapy with diverse populations.
  • Participants will apply at least two practical strategies to enhance cultural responsiveness and equity when delivering clinical services via telehealth.
  • Learn about tele-health, HIPAA, and confidentiality regarding telehealth.

This live interactive webinar is designed for behavioral health professionals, including:

  • Counselors
  • Social Workers
  • Psychotherapists
  • Marriage & Family Therapists
  • Psychologists
  • Substance Use Disorders Counselors
  • Case Managers
  • Physicians
  • Other Mental Health Professionals
Marquita Maxwell, LPC, M.DIV., NCC, ACS, BC-TMH

Marquita focuses on empowering millennials in their personal and professional lives. Marquita Maxwell is a graduate of Mercer University with a Master of Science in Community Counseling and a Master of Divinity with a concentration in pastoral counseling. Marquita received her undergraduate degree from Georgia State University in Psychology & Sociology. She is a licensed professional counselor in Georgia, author of B12: The Relationship Vitamin: Being the One, approved clinical supervisor, nationally certified counselor, board-certified tele-mental health counselor, and core professor at Naropa University in the Mindfulness-Based Transpersonal Counseling program. Marquita is also a certified Brainspotting practitioner. Her specialties include women issues, dating, divorce, spirituality, and stepfamilies. Marquita is currently completing her doctoral degree in Counselor Education and Supervision at Walden University.

After this training, participants will be able to:

  • Identify at least two ways in which the use of technology and telehealth influences therapeutic engagement and clinical outcomes with clients from diverse cultural backgrounds.
  • Summarize at least two common client responses to the use of technology in mental health services, including cultural and contextual factors that shape those responses.
  • Explain at least two ethical considerations related to providing culturally responsive telehealth services, including issues of confidentiality, access, and informed consent.

10:00 -10:05 am – Introduction: Welcome, Framing, and Participant Reflection

10:05-10:30 am – Exploring how culture and context shape telehealth experiences

10:30-11:00 am – Examining how clients respond to technology in therapy

11:00-11:30 am – Cultural factors influencing comfort with video vs phone: Exploring family presence, shared living spaces, and privacy concerns, and nonverbal communication and cultural nuance in virtual settings.

11:30-11:45 am – Break

11:45-12:15 pm – Evidence-Based & Culturally Responsive Telehealth Practices

12:15-12:45 pm – Ethics in Telehealth Through a Cultural Lens

12:45-1:05 pm – Practical Skills for Culturally Responsive Telehealth

1:05-1:15 pm – Q&A: Closing, Sharing Takeaways

All levels.

Registration Cost

Registration $67 | May 1 | Virtual Event | 3 Ethics or Cultural Competence CE Credits | 10:00 am – 1:15 pm ET

Registration Deadline:  May 1, 2026

Cancellation Policy

All registrations are non-refundable. However, you may request a full credit toward a future training if:

  • You notify us at least 72 hours before the event starts.
  • Credit is valid for up to 6 months from the original event date.
  • No credit will be issued for no-shows or cancellations made on the same day.
  • When you register for an event, you agree to these terms

Please email info@clinicalevents.org to request a credit or reschedule.

A total of 3 CE Ethics credits are available.

Meets Ethics and Cultural Competence CE requirements for Licensed Professionals

Additional Approvals Pending.


ASWB ACE

Clinical Events, LLC, (provider # 2201) is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 11/01/2025 – 11/01/2028.

NBCC

Clinical Events, LLC has been approved by NBCC as an Approved   Continuing Education Provider, ACEP No. 7643 Programs that do not qualify for NBCC credit are clearly identified. Clinical Events, LLC is solely responsible for all aspects of the programs.

NAADAC

This course has been approved by Clinical Events, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #320899, Clinical Events is responsible for all aspects of the programming.

NY State Board of Psychologists

Clinical Events, LLC is recognized by the New York State Education Department\\\\\\\’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0292.

NY State Board of Social Workers

Clinical Events, LLC is recognized by the New York State Education Department\\\\\\\’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0828.

NY State Board of Mental Health Counselors

Clinical Events, LLC is recognized by the New York State Education Department\\\\\\\’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0329.

NY State Board of Marriage & Family Therapists

Clinical Events, LLC is recognized by the New York State Education Department\\\\\\\’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0140.

NJ State Board of Social Workers & Professional Counselors

The New Jersey Social Work Examiners Board accepts ASWB ACE Provider credits. The New Jersey Professional Counselors Board accepts NBCC-approved CE provider credits.

All Other States Social Workers & Professional Counselors

All other states accept ASWB ACE Provider credits and NBCC-approved CE provider credits. Licensees are responsible for determining whether courses meet the CE requirements in their jurisdictions. States and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Florida Certification Board

Clinical Events is approved by the Florida Certification Board (FCB) to offer continuing education programs (Provider # 5527-A).

Canada Social Workers

BC, AB, SK, MB, ON, and QC accept ASWB ACE-approved provider programs to meet licensure renewal requirements.  Licensees are responsible for determining whether courses meet the CE requirements in their province. Provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Canada Counsellors

Clinical Events is an NBCC-approved provider.  Licensees are responsible for determining whether courses meet the CE requirements in their province. Provincial regulatory boards have the final authority to determine whether an individual course may be accepted for credit.

Please contact us if you would like to inquire about applicable approvals for your continuing education (CE) needs.

Each professional is responsible for understanding and meeting the specific CE requirements set by their individual licensing board or regulatory agency. We encourage you to reach out to your licensing body directly to confirm how our programs apply toward your licensure renewal.

Questions:  info@clinicalevents.org

In accordance with continuing education standards and requirements, the presenter discloses that they have no relevant financial relationships, affiliations, or conflicts of interest to report.

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